A OnePlus loyalist bought a OnePlus 12 in Delhi & after just 4 weeks, the display failed. OnePlus service center claimed that the motherboard needs to be changed.
The user even purchased an extended warranty worth Rs.6,000 (~70$) but what's the point of it when OnePlus does NOT have the motherboard component for its latest smartphone available in India? OnePlus does NOT know when the motherboard will arrive, nor is it providing a free replacement unit.
Acc. to the user, "Within a month OnePlus 12 crashed a few times. Then, just randomly while using the phone, it crashed. The screen became this. Also, the touch isn't calibrated well."
Another OnePlus 12 user reported: "When I turned on my OnePlus 12, the phone froze completely. NO touch, NO input was working. I waited for a while & the phone began working again. The same happened to his OnePlus 10 pro & eventually its motherboard RIP"