- Oppo ranked No. 1 in customer satisfaction for after-sales service India.
- 62% of Oppo India customers rated their in-store after-sales service as "very satisfactory".
- Oppo led in key areas like repair quality, costs, speed of resolution, transparency, staff expertise and multilingual communication.
- 78% of repairs at Oppo India were conducted in front of the customers... I wasnt aware of this thing.
- Oppo's after-sales support in India spans 560+ exclusive service centres in 500+ cities.
- Company launched Self-Help Assistant in March 2024 to allow customers to resolve smartphone issues without visiting a service centre.